DefinitionsAs always I've learned a great deal while diving into this area again and here are the definitions that we are using and that I think is clarifying:
- Mission statement - Why are we here? What is our purpose? For example; Why do the Salvation Army exists in Indonesia?
- Vision - when we are doing the mission perfectly - what would that look like? This is a dream, a target and something to aspire to.
- Strategic plan - how will we get from where we are today to the vision?
- Business plan - what kind of actions and resources will our strategic plan require from us? When or in which order are we planning to do the actions?
What is this good for?
There's a problem here
|From Kanban in Action|
"How do I get to Piccadilly circus from here?"The woman responded:
"Oh... that's hard. I wouldn't start from here"This is funny (or well...) because it shows that we often don't take the reality into our plans. You know what - it's out there. There's no use lying to ourselves and plan from a place where we not are now. This is how it looks, this are our financial state, these are our customers etc. Now - let's improve towards the wonderful state our vision talked about.
The last part, business plans, is just an example, suggestion in my mind. Here one could benefit greatly from the thinking behind rolling wave planning; for things that is close in the future (next week) we have more details planned, for things that further in the future we leave details out.
Remember that you hold the dial for how much details you put in there. And hence your disappointments...
You were speaking about a problem?
Often when I don't understand or if I question if what we do really fits into the vision the answer is (had this experience with many clients):
Well, you could say that holistic means...
Best really means that we are ...
The intention of leading was more like ...This is playing the victim blame game a bit. If it was your intention - why not write that then? How am I supposed to understand what you mean when your vision said something that was so lofty that I didn't get it the first time around?
Either it was a mistake or, you didn't want to be clear and crisp on purpose. Most organisations spend a lot of money and time doing these statements, so the it's probably not lack of competence. So why are we unclear on purpose?
The answer that comes back again and again to me is; because it's hard to change those. In some organisations the vision statement is written into the constitution. I'm in one right now. Updating the vision means that we need to reregister legal documents etc. etc.
So what? To me it's much better to be clear and understandable with the vision that to avoid work. The vision is intended to guide us and show us what to do. Please make those directions clear.