marcusoft.net - sharing is learning


function share(knowledge){ return share(++knowledge) }

Bring out the good


The other week I saw the most amazing transformation of a person I’ve seen in a few years. The number one spot is taken by Ibu Elsye.

As many of the other times I’ve seen changes like these I realize that the transformation, as well as the state before and after, are solely (not largely, but solely) created by the system we create for people.

I’ll elaborate on that as soon as I’ve described the change that I saw.

Read on ...

Design our work


We had a process improvement discussion the other day in one team I’m working with now and we realized that we were actually would slow down our process a bit now, but in the long run gain flow.

I asked the team to design their work to help us flow better, but it would of course, initially increase, the workload. Basically we would increase work in process, which of course felt strange for everyone, not at least me… since I was the one recommended.

In this post I wanted to explain why this can sometimes be a good idea and hopefully give you some ideas as to when this can be a useful option.

Read on ...

Reflections on TankWars or when 2 minutes was slow


My current team have a practice to do something “learning, inspiring and future-leaning” on every other Friday. We called it LAME (Learning Afternoon Mob Experience) since we started to run it on Friday afternoons first, but have recently changed into running it for a full day every other week.

The other week we decided to give TankWars a go. It great fun and educational, and I got to observe an interesting phenomena about learning and feedback.

Read on ...

The best product owner I ever met


One of the things that many agile approaches, that I’ve been involved in or nearby, get stuck on is the role of the Product Owner. The role simply doesn’t sit right in bigger organisations. I think there are many reasons for that and I will share a few in this post.

I also wanted to share an unlikely but great example of a great product owner that I met at my current client.

Finally I will share some ideas on how to remedy the problems often found around the product owner role in big organisations (where I mostly worked).

But first let’s meet a great product owner.

Read on ...

A decade of blogging...


Ten years ago today I started this blog.

I really can’t believe that sentence just looking at it. But during that time I’ve learned so much by putting my understanding into words and out on the internet that I really cannot value the experience of having a blog enough.

In this post I wanted to share a few highlights from the 1066 posts (including this) I’ve written and all the stories and relations it has created.

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Who is this important for?


From time to time we might end up with policies and ways of working that just seems like it’s “the way we do things here”. It can be tooling, procedures and even contractual policies but also many of the practices that we take for granted in agile and lean software development; stand ups, boards or user stories.

I’ve found that thinking outside of the context that we have created for ourselves is often very hard, and I am the first one to default to things that worked for me before.

In this post I wanted to introduce you to two questions and thoughts that helped me pushed me out of my comfort zone and let me ponder;

Is this really important? For who?

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Big room planning - a workaround that can be useful


I’ve just completed my first ever big room planning meeting (a type of exercise made famous by SAFe in their PI Planning). That was quite an excerises and I’m totally worn out. But also immensely impressed by the team and the amount of learning that took place in the room today.

It was quite noisy at times but after 8 hours we went home with our sights aligned and a much better feel for what we will do the upcoming period (5 weeks in our case).

Still I could not get one thought out of my head. It stuck there a few days back and won’t get unjammed:

This big room planning stuff is really an anti-pattern and should be eliminated

In this post I want to explain why and also tell you why I still think it was great.

Read on ...

Move the information to the authority considered harmful


I’m a big fan of David Marquet and his Turn the Ship around book that shows on excellent form of leadership but also challenge the way organisations are viewed and managed.

My favourite quote is a simple one:

Move the authority to the information

I like it so much that I’ve already 2 years ago wrote a blog post about that idea, outlining why this is a good thing and how we can save a lot of effort and time in moving the information back and forth.

The other week I realised that there’s other, more subtle and viscous wastes in continuing to move the information to the authority (as we do now). In this post I will describe what that is and how to avoid it.

Read on ...

Principles over (best) practices


This is another post in the impromptu series “Marcus explains his tweets in more detail”.

In this post I wanted to talk a little realisation that I’ve grown into the last couple of years

It might sound obvious at first (or not) - but I see many signs of that we, especially in the agile community, do the opposite. Let’s see if I can explain my thinking or if I make a fool out of myself - that alone might be worth reading this. Lets go!

Read on ...

No heroics and awesome people


I’ve from time to time said things like:

but at the same time I think that it’s a good thing to:

Stand back and let people be awesome

In this post I wanted to try to sort these two separate statements out and see where the common ground for them are.

Read on ...

Toyota Kata and the 'We can't do that here'-fallacy


I’m re-reading the Toyota Kata book right now I had forgotten how much it influenced my thinking. If you haven’t read it - go and do that now. Don’t read this post - read the book. I won’t mind.

Toyota Kata is what the author, Mike Rother, calls the mindset and practices that Toyota employs to get continuous improvement to work. Note that Toyota themselves might not recognise the term Toyota Kata, because it’s just how they do.

The book is filled with wonderful stories that shows clearly about how the Toyota mindset influence every aspect about the continuous improvement work there.

In this post I wanted to relate one such story that I meet so often in my daily work and reason a little bit why Toyota (and other lean organisations of course) navigates out of those problems with ease. Whereas I get stuck again and again.

Read on ...

It's all perspective - why haven't I seen that before?


The other week I attended a course that introduced a lean and agile mindset to a group of leaders in a company. My role was to sit back and observe (and to shoot in some of my experience during the training) - here’s one thing I observed.

At one point in time, after we’ve been through the agile manifesto and the principles, and finally the principles of Lean Software development a high ranking manager next to me raised his voice and said:

This all sounds very good. I buy all of it. Its common sense. But the one thing that I don’t get is why we realise this now. We are doing something very different than this now - have we been stupid before?

The discussion that followed was very fruitful and the people in the room learned a lot. But I wanted to go beyond the question. Because he’s of course not stupid - he’s very knowledgable and experienced. And so was everyone else in the room.

But why does things that sounds very good, is common sense and that I buy all of it - comes out like something totally different and unnatural in many organisations.

Read on ...

Lead like you lead volunteers


Have you ever said something profound and deep?

No - me neither… or rather not on purpose. Sometimes though, when I look back I both realise that some things I said was actually pretty good - and also that I didn’t really understand it when I said it.

I wanted to share such a moment with you and then explain why I think it was actually pretty good.

In this post I suggest that you should:

Lead like all the people in your team/org/companies are volunteers

Read on ...

Thank you Rob


I’ve just downloaded and started to read the Imposters Handbook., by Rob Conery. It’s a book about all those things that you don’t want to reveal that you don’t know. I most of them I should know since I have read Computer Science. But I don’t. It’s a great (in all senses of the word ≈500 pages!) read and promise to deliver even better things ahead. Go get yours now!

As I started to read it I heard a familiar voice in my head. Rob Conerys. And I just realised how much I’ve learned from him.

Read on ...

Delayed responses with AWS Lambda and Claudia (Pingu part II)


Before the summer I showed you how to build a Slack bot using Claudia - it’s a very simple ping command that you could run from a Slack-client. However that implementation had a flaw; if the command takes more than 3 seconds to complete it fails.

This has to do with a restriction in Slack that doesn’t allow requests to take more than 3 seconds. In my mind created a super complex and beautiful solution including me handing a message of to a queue and that I then polled and called back to… I ran out of time figuring out.

Which turned out to be a great thing, since the Claudia team not only created a new beautiful site https://claudiajs.com/ but also wrote a tutorial on this exact topic

In this post I will re-implement pingu using a delayed response as in that tutorial.

Read on ...

Some reflections after seeing mob programming in action


Since the first time I heard the term mob programming it has intrigued me. I love things that challenges me and me perceptions.

The idea behind mob programming is deceptively simple and yet powerful: have all the team member (3-5 seems most common) working together on one keyboard, one computer and one feature at the time. Or as Woody more eloquently puts it:

All the brilliant people in the same room working at the same problem at the same time

What struck me is that this simple idea solves many problems that I often see teams struggle with.

I’ve written before but never been full time member in a mob. However just before the summer I saw two excellent examples in action, and I have number of friends that have been full time members of a mob for more than a year. My interest with this has led me to interview them often and deeply.

In this post I wanted to share some things that I’ve seen. Mind you this is only from the 5-6 mobs that I’ve been in contact with thoroughly. Other examples and variants are probably found. This is just my observation.

Read on ...

The Bungsu Story - some progress


About six months ago I got home from the adventure of our life time in Indonesia. At the time I was actually feeling very underwhelmed and that we’ve failed in our work there.

But the more I think about it and the more I speak and write about our experiences there, and especially the mind blowing transformation we led in Rumah Sakit Bungsu - the more I realize that this is an once in a life time thing that have happened.

I’m writing a book about that journey. with my good friends at Oikosofy. But I have also given a few presentations on the topic.

This post is just an update about the progress of the work around the “Salvation Army hospital that rose again” that I’m calling it.

Read on ...

Backlog and features


A couple of weeks ago I tweeted:

In this post I will explain what I meant. And also give a suggestion on how to do something better. I know it’s better - I’ve tested it many times. Just this last hour to be exact :)

Read on ...

Building a Slack command with Claudia bot builder


I’ve written a few posts on Claudia now and as often I jumped almost too early on the boat - it turns out that there’s significant improvements to both Claudia herself and the entire ecosystem around the main tool.

The main tool Claudia:

automates and simplifies deployment workflows and error prone tasks, so you can focus on important problems and not have to worry about AWS service workflows

In this post I wanted to check out a new tool around Claudia that helps you to build bots for use in chats - specifically for this post in Slack.

AWS Lambda is really cool but it leaves one of those: Oh wow… now what am I going to use this for? feeling. It’s just code that scale infinity without you having to worry about it. It’s a very open playing field.

Read on ...

Jidoka - an old Toyota practice makes an guest appearance


When I started to learn about lean I naturally heard a lot of Toyota stories - it’s pretty inevitable since the whole thinking comes from there. One thing that I learned about was translated as autonomation. I was pretty sure it was a mistranslation.

But the other week when one of my team members said:

What’s the big deal of many things going on? If I’m blocked on a few items I can equally well just start a few more.

(Not his exact words but still those lines of reasoning)

At that point I saw the time to implement some jidoka (as automation is called in Japanese) in our project

Read on ...