Last week on the Kanban course we brushed on Root-Cause analysis several times. It is really a great tool for getting to the “root of all evil” if you like, or in any case the problem. Although the base concepts are quite easy to grasp some guidance and best practices is always a good way to get you started. Mr Kniberg has done it again and serves us a great article that introduces the subject, with a humorous twist. Thanks Henrik!