Kanban-inzg the Avega Group Office–reflections
September 26, 2011
This is the third post in a short series on how Morgan and me went about to introduce Kanban and some Lean thinking to two support teams of the Avega Group office. You can read post 1 and post 2 before this to get the complete picture.
With this post I wanted to do some reflections on how the introduction of Kanban took hold for the teams and also what Morgan and me learned in the process. We are used to do this for IT-projects and teams working with system development or maintenance.
Reflection on the result for the teams
First week
The immediate and positive responses from the group was reactions like:
- “This is very clear and shows us what we are doing”
- “I can see dependencies between our tasks. And on the ones where we wait for...