One little nugget of gold I picked up when working for Spotify was:
Always assume positive intent
However, I’ve now realized that it’s a bit one-sided and it opens up an unexpected opportunity for building a bad culture. Also, it touches on one of the reasons I never wanted to be a manager.
Let me explain.
Always assume positive intent
Always assume positive intent as a general rule I think is good advice. I’ve seen many conversations that could have benefited from some “hey - maybe they don’t want to hurt me?” at the outset. Just taking a little effort to think that the question comes from someone with good intent, before jumping to conclusions about them wanting to do something bad to me - that’s how I understand “Always assume positive intent”
Interestingly enough, every time I talk to people that have had this saying floating...