OK - as you all know I am quite disappointed with the Phone House service quality and the way the treat their customers. You can read about it here and here. And try out this funny query at Google where I am one of the top hits with a not very flattering post.
Well if you have followed along I have tried to get a non-working phone to be replaced. For six months. But no luck. So after sending the support (try them - they are quite funny support@phonehouse.se) a lot of mail with questions on how I was supposed to act to get my non-working phone back, I finally called them.
“Well that is quite tricky” - was the reply from the person answering the phone.
“How is that?” - I replied
“Well its a company contract and then some other things kick in”
“But...