Ask a Simpler Question - Real Data Speaks Louder
September 12, 2014

David J Andersson, the father of Kanban in the software community, has taught me a lot. One of the best hands-on tricks he taught me was just one sentence:
“Ask a simpler question!”
The longer version is something like: “If you find that you don’t get the answers you want, try to ask a simpler question.” This is a great tip that can be applied in many situations. In this post, I want to tell you about how I used this approach to help an entire company understand their situation and start moving towards something better (whatever that means, which I’ll also discuss).
I’ve been working with a company that is struggling financially—on the verge of collapse. Everyone “knows” this, but no action is taken, and no initiatives are coming.
The information has been sent out. The reports have been read. Speeches...

