Waiting is bad for you… and it’s worse than you think
June 2, 2014
I recently ran into a concrete example on waiting that showed me, again, why it’s bad. And how easy the alternative is.
At one of our facilities the cleaning has long been neglected. It was super-dirty in places and you could see that no one had clean here for months, maybe even years. A rescue operation was put into place and in just 5 days the facility was cleaned. About 15 people was engaged in the effort.
That’s really awesome because not only is the cleaning done, but the next time we clean it will not take as much time.
In this post I wanted to share some thoughts on how this is general and what we can do to avoid this situation.
To explain what just happened to the people in the room I drew this diagram on the whiteboard:
We talked for awhile...