KanbanStats: Rethinking Process Metrics
March 25, 2019
I’ve always believed in the transformative power of books—they alter our perspectives and enrich our understanding of the world. As an avid reader and unapologetic learn-o-holic, I recently delved into When Will It Be Done by Dan Vacanti, and it revolutionized my approach to process metrics. My previous musings on the topic, documented in a series of blog posts, were challenged by Vacanti’s insights, prompting a reevaluation of my methodologies.
The Fallacy of Averages
Vacanti’s work references “The Flaw of Averages” by Sam L. Savage, which elucidates the misleading nature of averages in statistical analysis. The book’s premise—that averages fail to account for outliers and distribution nuances—resonated deeply, highlighting the inadequacies of conventional metrics.
Consider these illuminating anecdotes:
“If Bill Gates walks into a bar, everyone in the bar is, on average, a millionaire.”
“Never cross a river that is, on average, 4 feet...