The non-exsisting Service Quality at The Phone House
October 18, 2007
I can’t hold it in anymore. The service quality of The Phone House is bugging me enough to write them an angry email and enclose this service.
About 8 months ago i bought the most expensive telephone in my life, 4000 SEK. It was an HTC MTeoR. I have used HTC before and was recommended by the salesman at The Phone House that it was a good choice. Little did i know…
However - after a few months some problem did occur. When the phone rang it all of a sudden just lost it’s net. When i rebooted it the net was there again. Annoying but no problemos - that can happen.
I went to The Phone House to get some help. I was very surprised when i did get to give them the phone until i tried for the third time. Their excuses “Have you tried to patch it?”,...