Impact Mapping - now helping Indonesian Hospitals
February 27, 2014
I have a new job. In a new country. In a new domain.
But it’s still me, luckily. And I bring the knowledge and tools that I know and have used from other domains. I have often thought that the IT industry was special. that projects in our environment were much more complicated than in any other environment. That we had special communication problems that only occurred here.
I’m now starting to change my mind. Of course, I cannot talk TDD and Specification by example with these people, but there are many universal things that will help you: focus on lead times and doing fewer things at the same time, get people together in the same room, visualize your problem to get a better and common understanding of it. Things like that.
In this post I’ll describe how we used three (Root cause analysis,...